House Attendant ("Asistente de Recamarera/o")

Azul Hospitality•Seattle, WA

1d•$23 - $23•Onsite

About The Position

This position is responsible for ensuring all public areas of the hotel are kept clean and maintained according to the hotel's standards. The role involves performing general cleaning duties in various areas including public spaces, storage, and administrative offices, as well as cleaning guest rooms, hallways, lobby, restrooms, fitness center, and more. The House Attendant will also manage cleaning supplies, assist guests with inquiries and requests, and participate in deep cleaning programs and special projects.

Requirements

Must be able to speak, read, write, and understand the primary language used in the workplace.
Requires good communication skills, both verbal and written.
Must have excellent customer relations skills.
Must be detail oriented with outstanding organizational and communication skills.
Must possess basic computer skills.
Must possess basic computational ability.
Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
Self-driven and able to work independently.
Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
Regular attendance in conformance with the standards.
Fully comply with Azul Hospitality rules and regulations for the safe and effective operation of the hotels facilities.

Nice To Haves

Prior hotel experience preferred.

Responsibilities

Perform general cleaning duties in public areas, storage areas, and administrative areas.
Clean rooms, hallways, lobby, lounges, restrooms, corridors, elevators, stairways, and fitness center.
Supply own cleaning cart with appropriate supplies for shift.
Ensure work areas are clean when finished.
Be knowledgeable about the hotel and answer guest inquiries and requests.
Run supplies and service items to guestrooms as requested.
Dust furniture and fixtures.
Polish metalwork and furniture.
Vacuum floors.
Participate in the guest room Deep Cleaning program.
Perform deep cleaning tasks and special projects (e.g., mattress flipping, furniture moves).
Assist with carpet cleaning and extraction.
Strip rooms for Room Attendants upon check out.
Collect soiled linens from rooms for laundering.
Receive and store linen supplies in appropriate locations.
Assist Room Attendants by bringing any additional items needed for guest rooms.
Remove and dispose of trash.
Clean outside areas including porte cochere and other arrival areas.
Ensure staff member break areas and administrative offices are clean and well maintained.
Perform all other duties assigned by managers and supervisors.
Assist with any guest inquiry.
Report maintenance problems, safety hazards, accidents, or injuries.