Hotel Valet Supervisor - W Hotel Fort Lauderdale

About the position

At Towne Park, it's more than a job, you can make an impact. A career with us is rewarding in more ways than one. As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve. Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else's day and make an impact. When we see a customer, a client or one of our own team members smile, we know we made an impact. It's why we do what we do. Towne Park is a place where you can make a difference and create smiles every day.

Responsibilities

• Maintains a pleasant, friendly and professional demeanor with all guests, client staff members and coworkers.
• Opens all vehicle and hotel doors for guests and checks in arriving guests.
• Uses proper phone etiquette and conducts an effective room presentation when providing bell services for guests.
• Promotes a teamwork philosophy through leading by example and effective communication skills.
• Issues claim checks to guests and completes ticket information for all vehicles taken into the valet system.
• Ensures staff are not providing 'lift' services to any hotel or hospital guest.
• Assists the Account Manager as needed to build work schedules and makes calls on behalf of the manager.

Requirements

• High school diploma or general education degree (GED).
• Must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen.
• Must complete the Wheelchair Safety Training course provided by Towne Park.
• Six (6) months related experience and/or training; OR equivalent combination of education and experience.
• Must have and maintain a valid driver's license and clean driving record.

Nice-to-haves

• Ability to drive manual transmission.
• Effective presentation skills in one-on-one and small group situations.
• Mathematical skills to add, subtract, multiply and divide with American money.

Benefits

• Accident insurance.
• Critical illness insurance.
• Hospital indemnity insurance.
• Telemedicine benefits.
• 401k retirement savings plan.