Caesars Entertainmentposted about 1 month ago
Part-time • Entry Level
Joliet, IL
Accommodation

About the position

As a member of our team, you will be responsible for warmly welcoming guests, guiding them to their tables or lounge areas, and contributing to a high standard of quality and service throughout their visit. This position is integral to the overall guest experience, and we look forward to adding dedicated individuals to our dynamic team.

Responsibilities

  • Immediately welcomes all guests using first/last name as appropriate.
  • Seats guests in a timely manner and provides essential information regarding the outlet.
  • Possesses knowledge of all menu offerings, including all specials and/or promotions.
  • Sincerely thanks all guests and provides a warm farewell upon exit from outlet/area.
  • Oversees communication with service staff regarding any guests' needs.
  • Acts as a role model to other employees and always presents oneself as a credit to Harrah's, and encourages others to do the same.
  • Adheres to all regulatory, company, and department policies and procedures.
  • Completes all other duties as assigned.

Requirements

  • High school diploma or equivalent required.
  • Previous restaurant hosting experience is required, preferably in a steakhouse or fine dining setting; cash handling experience is preferred.
  • Neat and clean appearance.
  • Exceptional communication, interpersonal, and customer service skills.
  • Must be able to work a flexible schedule to include nights, weekends, and holidays.

Benefits

  • 401(k) retirement plan to help you save for the future, with employer contributions maximum of 6%
  • Generous Paid Time Off (PTO) policy to ensure a work-life balance and time for personal needs
  • Education Assistance program to support your professional development and continuous learning
  • Exclusive Team Member Discounts as a recognition of your valuable contribution to the team
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