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Waffle House - Franklin, TN
posted 2 months ago
Part-time,Full-time - Entry Level
Franklin, TN
10,001+ employees
Food Services and Drinking Places
About the position
The Host/Hostess at Waffle House plays a crucial role in creating a welcoming atmosphere for customers. This position involves greeting guests, managing seating arrangements, and ensuring a positive first impression of the restaurant. The ideal candidate will thrive in a fast-paced environment and possess excellent customer service skills.
Responsibilities
- Serves as the Customer's first impression of service in the restaurant
- Greets all incoming customers with a smile and by opening the door
- Warmly invites the Customer to find a table or shows them to waiting chairs
- Manages the order of waiting Customers to ensure prompt seating as tables become available
- Thanks Customers as they are leaving and invites them to return
- Stocks and maintains the self-service coffee bar for waiting Customers
- Hands menus to waiting Customers
- Answers Customer's questions regarding the menu and wait times
Requirements
- Experience in customer service
- Friendly and enthusiastic demeanor
- Ability to work in a fast-paced environment
Benefits
- Flexible schedule
- Paid weekly
- Direct deposit or Pay card available
- Waffle House Stock Ownership after 90 days
- Paid vacation and other benefits available to qualifying associates
