About the position
B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! Are you looking for a great place to work? Join our team as our new Host/Hostess PM for a Japanese style Bar & Lounge located in The Watermark Hotel in Tysons Corner, VA. As a leading owner and operator in the Hospitality industry, we are committed to providing an unmatched career experience and are committed to the success and development of our team members. The 300-unit Watermark Hotel - Tysons is an upscale, all-suite facility with a chef driven restaurant, cocktail bar, outdoor patios, 1,600 square feet of meeting space and a breakfast café. The property is owned by Capital One Financial and operated by the B. F. Saul Company Hospitality Group.
Responsibilities
- Greets all guests in a courteous and friendly manner.
- Anticipates and responds to guests needs in a positive and timely manner while providing the highest level of service to the guest.
- Assists other team members as necessary to meet guest needs.
- Understands and follows B. F. Saul Company Hospitality Group guest service recovery program.
- Responsible for clearing and wiping down tables and counters, disposal of garbage, cleaning floors, picking up dishes and glass wear, and re-stocking as necessary.
- Transfers full tubs to the dish room, and assists other restaurant and kitchen staff as needed.
- Maintains a clean and safe work area, and handles all beverage/food in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations.
- Assists in maintaining sanitation and cleanliness of the restaurant, kitchen, and dish room.
- Follows all B. F. Saul Company Hospitality Group procedures for guest/team member incidents.
- Knowledgeable of hotel emergency procedures.
- Produces required volume of work by planning, organizing and prioritizing work duties.
- Adheres to B. F. Saul Company Hospitality Group grooming and appearance standards, and general work rules and department procedures.
- Attends all required department and hotel meetings and adheres to B. F. Saul Company Hospitality Group attendance policy.
- Completes all required side work, and takes initiative to jump in to assist servers, dishwashers, or other restaurant staff as needed.
- Works as a team player and actively contributes to the success of the guest's experience.
- Follows B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions.
- Responsible for proper use of all equipment and adheres to cost controls to reduce expenses and waste.
Requirements
- High school diploma/GED or equivalent experience required.
- Must be customer focused, pay attention to details, and work well with others.
- Must be able to perform job duties in a repetitious and fast paced environment.
- Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift.
- Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and lifting continuously throughout the shift.
Nice-to-haves
- Prefer one year prior bussing experience in a fast paced environment.
