Horticultural Technician

Planteria Group•San Francisco, CA

6d•$48,000 - $52,000•Onsite

About The Position

At Planteria Group, we help organisations reimagine their workplaces, making them more productive, healthy, and sustainable. From creating warm, welcoming reception areas to designing large-scale living architecture, we turn ordinary spaces into vibrant places where people genuinely love to be. We have grown from a small family business into the UK’s leading interior landscaping specialist, transforming workplaces and commercial environments with the power of nature, to international expansion with operations in the US. Along the way, we have partnered with some of the UKs, and now US’s most recognisable brands to bring biophilic design to life, from lush office greenery and elegant corporate floristry to spectacular roof gardens and living walls. Our success is driven by a fantastic team of 180 employees internationally, and we are continuing to expand. We are now looking for enthusiastic individuals to join us on this journey and help us shape the future of sustainable, inspiring workplace design. Your Impact: We are looking to bring onboard a Horticultural Technician to join our fantastic team in San Francisco! You will bring a passion for plants, excellent customer service and professionalism to the team and ensure success in as a Technician. This is a field-based, independent role where you’ll spend time on our client sites, carrying out plant maintenance, sharing your knowledge when it comes to caring for their variety of plants and ensuring our clients’ displays always look their best. Your role will encompass a huge amount of ownership as you be covering four pillars to ensure success: Plant maintenance, customer management, operational integrity and reporting.

Requirements

Experience and / or knowledge of interior and exterior horticulture installations and maintenance.
A passion for plants and a desire to forge a career in this space.
Fantastic customer service skills. You enjoy connecting with people and ensuring that they are experience success and satisfaction.
Ambition and want to join a company that actively promotes career development and job progression.
The capability to navigate multiple sites in Boston and are comfortable travelling and being in the field.
A sharp eye for detail and embody ownership in what you do.
Ability to travel and you have good access to transport links
A full driving license
Flexibility to work to varying hours

Responsibilities

Maintaining internal and external plant displays to a high standard at a variety of client sites.
Completing site reporting and ensuring data integrity is maintained.
Collaborating with your line manager on new ideas, feedback, challenges and the mapping of visits to ensure smooth operations and delivery of customer satisfaction.
Follow all safety protocols and procedures.
Providing the highest level of customer success.
As the primary point of contact of clients, you will their on-site point of contact, engaging, answering questions and ensuring satisfaction with their installation and the service.