Abercrombie & Fitch
posted 2 months ago
Part-time - Entry Level
Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
About the position
The Key Lead at Abercrombie & Fitch Co. is responsible for ensuring a high-quality in-store experience for customers. This role involves acting as a Floor Supervisor, guiding and coaching Brand Representatives and Stock Associates to ensure effective store operations. The Key Lead is part of the store leadership team, focusing on driving store performance through customer experience and achieving daily sales goals.
Responsibilities
- Ensure all customers receive a quality in-store experience.
- Act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates.
- Drive store performance on the floor through customer experience.
- Achieve daily sales goals.
- Maintain product knowledge and brand awareness.
- Understand business operations and proactively think to improve them.
- Pay attention to detail in all aspects of store operations.
- Utilize register and point of sales systems effectively.
- Implement asset protection measures.
- Create and maintain visual displays.
Requirements
- High School Diploma or G.E.D. equivalent preferred.
- At least 1 year of retail experience preferred.
- Strong customer focus and communication skills.
- Ability to interact well with others and build relationships.
- Knowledge of fashion trends and retail environment.
- Outgoing personality with assertiveness.
- Adaptability and flexibility in a fast-paced environment.
- Ability to multi-task and manage stress effectively.
- Strong work ethic and commitment to promoting diversity and inclusion.
Nice-to-haves
- Experience in omni-channel services.
- Previous supervisory or managerial experience.
Benefits
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
