uBreakiFix - Ballwin, MO

posted about 1 month ago

Full-time - Entry Level
Ballwin, MO
Repair and Maintenance

About the position

The Electronic Repair Technician at Ubreakifix is a full-time role focused on providing exceptional customer service while diagnosing and repairing various electronic devices. The position requires a motivated team player who can thrive in a fast-paced, dynamic environment, demonstrating strong technical skills and a positive attitude. The technician will engage with customers, manage repairs, and contribute to sales through upselling accessories.

Responsibilities

  • Repairing electronic devices including cell phones, iPads, computers, and game consoles.
  • Providing excellent customer service and addressing customer inquiries.
  • Answering phone calls, texts, and leads related to electronic repairs.
  • Upselling accessories to customers during the repair process.
  • Organizing and keeping track of inventory.
  • Maintaining a positive attitude and high engagement with customers and team members.

Requirements

  • Excellent customer service and interpersonal skills.
  • Technical skills to diagnose and repair electronic devices.
  • Strong communication skills to interact with clients and team members.
  • Time management skills to track deadlines and manage schedules effectively.
  • Ability to multitask and adapt to changing circumstances.
  • Motivated self-starter with the initiative to work independently.

Nice-to-haves

  • Experience in electronic repair or sales is a plus.
  • Basic computer skills.

Benefits

  • Paid Time Off (PTO)
  • Review Bonus
  • Home + Bonus
  • $15-$25 per sign up with no cap
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