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Walgreens Boots Alliance - Bay Lake, FL

posted 2 months ago

Full-time
Bay Lake, FL
5,001-10,000 employees
Health and Personal Care Retailers

About the position

The position involves providing clinical services to patients, including immunizations and medication therapy management (MTM) interventions, while ensuring compliance with regulatory guidelines and company policies. The role emphasizes enhancing patient experience through proactive engagement and support, as well as maintaining professional knowledge and skills in pharmacy and healthcare.

Responsibilities

  • Engage patients by greeting them and offering assistance with products and services.
  • Resolve patient issues in a timely manner and answer questions to ensure a positive patient experience.
  • Model and share patient service best practices with team members to deliver a distinctive and joyful experience.
  • Connect with patients by anticipating needs and proactively offering services.
  • Support efforts to enhance patient experience by increasing awareness of healthcare services offered through Walgreens.
  • Provide clinical services to patients, such as immunizations or MTM interventions, ensuring compliance with regulatory guidelines.
  • Ensure the use of all elements of the Good Faith Dispensing policy when filling prescriptions.
  • Maintain current knowledge and required licensing/credentialing/certification as established by federal and state regulations.
  • Pursue best practices that would enhance performance in pharmacy and healthcare.

Requirements

  • BS in Pharmacy or Pharmacist Degree from an accredited educational institution.
  • Current pharmacist licensure in the states within the district.
  • Certified Immunizer or willing to become an immunizer within 90 days of hire.
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