Healthcare Coordinator

$38,480 - $54,080/Yr

Pds Health - Denver, CO

Full-time - Entry Level

Denver, CO

About the position

The Healthcare Coordinator (HC) at PDS Health plays a crucial role in partnering with dentists to secure financial commitments from patients for their treatment plans. This entry-level position focuses on educating patients about their treatment options, addressing objections, and ensuring a productive schedule for dentists. The HC is expected to embody the company's values and contribute to a positive patient experience while maintaining compliance with regulations.

Responsibilities

• Model company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework.
• Gain a financial commitment from the patient to start the dentistry that the Dentist is diagnosing for their patient.
• Achieve proficiency in PDS system and tools to assist patients in making the best possible decision for their unique wants and needs.
• Execute the HC Handoff in partnership with each clinician on every exam patient.
• Serve as a Subject Matter Expert on all available financial options to give patients choices that fit their budget.
• Professionally overcome common patient objections to starting treatment.
• Obtain necessary insurance pre-authorizations for patients prior to completing treatment.
• Ensure the office exemplifies the Comprehensive Care Model and manages referrals outside the office.
• Actively participate in daily morning huddles, monthly team meetings, and other required meetings.
• Demonstrate stewardship of the PDS Brand and make decisions consistent with the PDS Brand framework.
• Become knowledgeable on the Mouth Body Connection and support clinical excellence through comprehensive patient care.
• Maintain a professional appearance and demeanor in accordance with company policies; address others professionally and respectfully.
• Ensure compliance with company policies and regulatory bodies.

Requirements

• High School Diploma or GED.
• Computer skills.
• Financial acumen.
• Communication skills.

Nice-to-haves

• Prior course work or on-the-job training in the fields of dentistry, insurance, or business.
• Knowledge of office practices, technology applications, and patient insurances.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Tuition reimbursement
• Paid time off
• Paid time to volunteer in your local community