Health Specialist (Registered Dietitian)

Sword Health

2d•Remote

About The Position

Sword Health is seeking a Registered Dietitian (RD) to join the Pulse business unit as a Health Specialist within the Clinical Operations team. This is a remote, variable hours position (25-40 hours per week) where you will support members managing cardiometabolic conditions such as hypertension, prediabetes, type 2 diabetes, high cholesterol, and GLP-1 therapy. You will deliver personalized nutrition guidance and lifestyle support through Sword's AI care platform, working alongside AI and a multidisciplinary team. The goal is to engage members in building sustainable habits across nutrition, movement, sleep, and behavioral health, leading to measurable improvements in their cardiometabolic outcomes. AI proficiency is a core expectation, with candidates assessed on a three-level framework (Explorer, Builder, Integrator).

Requirements

RD/RDN credential: Active Registered Dietitian or Registered Dietitian Nutritionist credential in good standing.
CDCES certification: Certified Diabetes Care and Education Specialist designation, required.
3+ years of clinical experience: Background in nutrition counseling within cardiometabolic, diabetes, or lifestyle medicine settings.
Behavioral coaching experience: Demonstrable experience in behavioral coaching, including lifestyle habit formation, motivational interviewing, and long-term wellness support.
Tech-savvy and self-directed: Comfortable working within app-based platforms and remote care tools, with the drive to thrive in a fast-paced, autonomous environment.
Evidence-based nutrition knowledge: Deep familiarity with protocols for hypertension, prediabetes, type 2 diabetes, high cholesterol, weight management, and GLP-1 support across diverse member profiles.
AI Proficiency: At least Level 1 (Explorer) - Uses AI daily to boost personal productivity.

Nice To Haves

Familiarity with GLP-1 therapy and its nutritional implications, including titration timelines, common gastrointestinal side effects, protein and micronutrient prioritization strategies during active weight loss, and lean body mass preservation considerations for members on semaglutide or tirzepatide.
Experience in lifestyle or wellness coaching (e.g. weight management, behaviour change).
Familiarity with digital health or AI-assisted tools.
Experience working at digital health and fast-paced technology companies.

Responsibilities

Support members via three-way chat, working alongside members and the AI lifestyle assistant (Phoenix) to deliver personalized nutrition guidance and lifestyle coaching.
Oversee care plans, monitoring individualized nutrition and lifestyle plans within Sword's internal systems and intervening with direct guidance when necessary, including adjusting member guardrails.
Monitor connected device data (smart scales, blood pressure monitors, glucometers) and engagement patterns, intervening directly when members need nuanced guidance, report symptoms, or require human connection.
Provide accountability, encouragement, and personalized lifestyle guidance to help members build sustainable habits.
Share qualitative member feedback with product and clinical teams to improve the member experience.