Analyze claims to determine the extent of insurance carrier liability. Interpret contract benefits in accordance with specific claims processing guidelines. Examine/perform/research & make decisions necessary to properly adjudicate claims and written inquiries. Receive, organize and make daily use of information regarding benefits, contract coverage, and policy decisions. Interpret contract benefits in accordance with specific claim processing guidelines. Coordinate daily workflow to coincide with check cycle days to meet all service guarantees. Based on established guidelines and/or historical knowledge an adjuster will need to recognize red flags for potential fraud or waste and escalate accordingly. Adjusters who handle the potential fraud or waste claims will investigate, track via clear and complete system notes and accurately report on each file/case in a timely manner. Understand broad strategic concept of our business and link these to the day-to-day business functions of claims processing. Maintain external contact with providers/agents/policyholders.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED