Systems Analyst

Kitsap Mental Health Services • Bremerton, WA

5d • $27 - $34 • Onsite

About The Position

The Health Information Systems (IS) Analyst researches, develops, prepares, analyzes, and maintains agency-wide computer information systems, to support the implementation and optimization of clinical information systems that enhance client care and streamline workflows. Provide technical assistance and training to agency personnel in the use of computer software.
The Health IS Analyst is a hybrid role that is involved in the development of complex reports using SQL based reporting tools including Credible BI, Credible Advanced Search, Credible Export Tool, Power BI, Excel, and SSRS, as well as supporting and configuring user access.

Requirements

• Associates Degree in a computer-related field OR a combination of education and experience.
• Experienced (minimum 3 years of job-related healthcare experience)
• Working knowledge of HIPAA/HITECH.
• Excellent written and verbal communication skills.
• Superior customer service skills and ability to work effectively with a variety of people in all departments to determine their problems and find solutions.
• Demonstrated ability to work on projects independently, process varied information, reach appropriate decisions, and be creative.
• Demonstrated ability to work well in a continually changing environment with high stress and pressure being the norm.
• Employees approved for remote work must maintain a safe, secure, and professional workspace with reliable internet, ensure confidentiality and compliance with KMHS policies (including HIPAA), and remain fully available and responsive during scheduled work hours.

Nice To Haves

• Bachelor’s Degree in a computer-related field.
• Specialist (minimum 5 years of job-related experience)
• Experience in Credible EHR (Credible BI Reporting, Form/Template Development, Credible Ad-Hoc Reporting/Advanced Search), Electronic Health Record administration, AI tools, Power BI Reporting, Excel, and SQL Reporting Services (SSRS).
• Experience in the following subjects is desirable: database management, Windows Server, Application/Terminal Server environment, Microsoft Office applications, database managers, MS Access, SQL.
• Prefer experience on both mainframe computers and PC's.

Responsibilities

• Contribute to the efficient operation of all units supported by applying systems analysis techniques to non-computer related systems such as analyzing a department's paper flow to recommend improvements.
• Research, define, and document systems as needed and design specifications for applications development.
• Supply application enhancements and modifications as needed to meet internal or external requirements.
• Contribute to the effective operation of KMHS through development and implementation of computer applications.
• Research, define and document systems as needed.
• Provide accurate documentation and operator training as required during applications implementation or enhancement as well as ongoing technical support when required.
• Maintain knowledge of IS-supported software, be familiar with operations utilizing the software and provide technical support.
• Trouble-shoot software problems and communicate with vendors regarding application needs, problems, and resolutions.
• Provide setup, leadership and coordination with external data systems (such as Health Information Exchange (HIE), Laboratories, local medical and hospital providers) in the standard HIPAA/HITECH formats.
• Provide technical assistance in maintenance tasks, system security and file management on the KMHS network.
• Provide technical support in purchase and use of new computer hardware and software.
• Test and evaluate new software packages.
• In addition to the above, any other responsibilities appropriate to the position and not specifically listed in the job description.

Benefits

• Comprehensive Coverage: Health, Dental & Vision
• Generous PTO: Up to 19 days + 2 mental health days + 10 holidays (pro-rated for part-time)
• Fully Paid YMCA Membership for you and eligible family members
• Company-Paid Life & Disability Insurance
• Student Loan Assistance & Professional Development
• 403(b) Retirement Plan with Company Contributions
• Employee Assistance Program (EAP)
• Pet Insurance
• Free Wellness App (2MorrowHealth)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree