Pioneer Human Services - Spokane, WA

posted 5 days ago

Full-time
Spokane, WA
Social Assistance

About the position

We are currently looking for a Health Coordinator (Nights) with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption. The Health Coordinator supports the mission of Pioneer by coordinating access to quality and cost-effective integrated health services to clients at Pioneer facilities. This role works closely with internal staff, community providers, pharmacy staff, and facility staff and provider(s) to assist in gathering/relaying necessary information to effectively assess and manage client integrated health needs.

Responsibilities

  • Assess individual risk, needs and barriers using validated tools and techniques, assure client and facility safety
  • Motivational Interviewing (MI) and skill development
  • Interprets and explains program policy and goals to each client as needed through new client orientation
  • Aids in the client's educational process- including conducting health education classes and teaching various aspects of self-care
  • Monitors and records self-administration of medications, verifies MAR for accuracy and errors at shift-change
  • Provides a safe and healthy environment which includes maintaining, cleaning, and disposal of equipment and supplies according to policy and procedures
  • Assists in maintaining storage of medications, places orders and returns clients medication according to pharmacy services policies
  • Assists clients in meeting health and safety needs in accordance with each individual's stage of recovery as well as program policies
  • Provide basic first aid and first point of contact for emergency service deployment when needed
  • Follow provider orders and assist provider in accordance to program policy
  • Gather/relay necessary information regarding physical and behavioral health needs such as health/medication history, self-reported vital signs, diagnoses and/or symptoms
  • Assists Licensed Nurses (Registered Nurse or Licensed Practical Nurse) with intakes on the admissions unit
  • Ensures coordination of all client physical/behavioral healthcare services on your shift, including telehealth, clinic, outside/visiting provider appointments
  • Coordinate and document client intake and discharge including financial and secured belongings after hours
  • Coordinate both internal and external services and referrals based on provider assessment
  • Support service navigation as the primary liaison for clients
  • Maintain accurate, timely, and complete documentation of service
  • Ensure all necessary notifications are completed on your shift
  • Complete all eligibility assessments and follow-up assessments in database
  • Ensure all client information is accurate and updated from intake to discharge for continuity of care
  • Record routine case notes and touch points documenting progress and services
  • Review reports with team to identify service gaps and necessary support services

Requirements

  • High School diploma or Equivalent
  • 1-year experience working in a caregiving related position OR with marginalized populations
  • Must be able to obtain and maintain Agency Affiliated Counselor (WAC 246-810-015, and RCW 18.19.210) within 60-days from the date of hire
  • First Aid/CPR certification before first independent shift
  • High level of written/verbal communication, and efficiency with independent task management and ability to show attention to detail
  • Proficiency in Microsoft Office Suite, Outlook, and Internet navigation

Benefits

  • Medical
  • Flexible-spending
  • Dental
  • Vision coverage
  • Life insurance
  • AD&D insurance
  • Disability insurance
  • Dependent Daycare flexible spending
  • Tuition assistance program: Pioneer pays 100% of a bachelor's degree tuition and 50% for graduate programs
  • Retirement plan: Pioneer contributes 3.5% of an employee's annual compensation into retirement plans
  • Employee recognition programs: gift cards, additional time off, weekend getaways and more
  • Public transportation discount
  • Employee assistance program (EAP)
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