Head Teller

About the position

United Community is seeking a Head Teller to join our team at our Snellville, GA location. As the Head Teller, you will utilize your strong attention to detail while being responsible for managing the daily operations of the teller line, ensuring that all transactions are processed accurately and efficiently. You will also be responsible for supervising and training tellers, as well as providing exceptional customer service to our clients. Your attention to detail and ability to multitask will be essential in this role.

Responsibilities

• Manage the daily operations of the teller line, including processing transactions and balancing the vault
• Supervise and train tellers to ensure that they are providing exceptional customer service and following all policies and procedures
• Assist customers with account inquiries, deposits, withdrawals, and other transactions
• Identify opportunities to cross-sell bank products and services to customers
• Ensure that all teller transactions are processed accurately and efficiently

Requirements

• 3+ years of previous banking or cash handling experience in teller related function, including formal teller training
• Strong attention to detail and ability to multitask
• Excellent verbal and written interpersonal communication skills