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1X TECHNOLOGIES - Palo Alto, CA
posted 7 days ago
Since its founding in 2015, 1X has been at the forefront of developing advanced humanoid robots designed for household use. Our mission is to create an abundant supply of labor via safe, intelligent humanoids. We strive for excellence in all we do, solving some of the hardest problems in robotics with the world's most talented individuals. Every part of our robots is designed and produced in-house—from motor coils to AI—reflecting our vertically integrated approach. At 1X, you'll own real projects, be recognized for your achievements, and rewarded based on merit. We believe the best work is done when collaborating and therefore require in-person presence in our office locations. As we scale from research and development to full-scale manufacturing, we are looking for a Head of Service Engineering to be the primary interface between the hardware engineering team and the field service team. As an individual contributor, this person will be the most senior point of reference and knowledge for the service community and will participate in and influence the design and manufacturing process to deliver better service outcomes. This role involves overseeing complex robot repairs, developing maintenance protocols, and ensuring the ongoing reliability and performance of our robots. We are looking for individuals with hands-on experience, and a proactive "get-things-done" attitude, who excel in both long-term strategic planning and day-to-day execution of practical tasks.