Head of Business Services

Transamerica•Philadelphia, PA

1d•Onsite

About The Position

Leads the strategy, governance, and delivery of enterprise business services, overseeing real estate, workplace, security, and corporate program management to support business operations and employee experience. Duties expected to scale to include oversight of other enterprise support functions. Ensures these services are delivered safely, efficiently, and cost-effectively, aligned with organizational priorities, regulatory requirements, and risk management standards. Drives operational excellence across service functions by optimizing processes, enhancing service models, and leveraging technology and data to improve performance, scalability, and user experience. Partners with senior leadership and cross-functional teams to align service delivery with business needs, enabling productivity, workforce engagement, and sustainable growth.

Requirements

Bachelor’s degree in business, finance, operations, or related field
Fifteen years of experience leading enterprise or corporate services functions
Experience overseeing multiple business service disciplines, including facilities, security, travel, insurance, or events
Experience developing enterprise strategies, governance models, and operating standards
Experience managing complex vendor ecosystems and large‑scale service contracts
Proficient in Microsoft Office tools, including Word, Excel, and PowerPoint

Nice To Haves

Master’s degree in business administration
Experience leading global or multi‑site business services organizations
Experience supporting executive leadership and board‑level stakeholders

Responsibilities

Lead enterprise business services strategy, governance, and execution across real estate and facilities, physical security, corporate travel, and meetings and events.
Develop and implement long‑term plans that align business services capabilities with organizational strategy and growth objectives.
Oversee real estate and facilities operations, including site strategy, space planning, lease administration, workplace standards, and facilities management.
Direct physical security programs, including aviation and executive protection program design and execution, to ensure employee and leadership safety.
Govern corporate travel programs to optimize cost, compliance, risk management, and traveler experience.
Manage corporate insurance programs, including risk assessment, coverage strategy, claims oversight, and broker relationships.
Establish standards and oversight for corporate meetings and events to ensure consistency, compliance, and brand alignment.
Partner with senior leaders, legal, finance, human resources, and risk functions to ensure services meet regulatory, operational, and business requirements.
Lead, coach, and develop high‑performing teams and vendor partners to deliver scalable and resilient services.
Monitor service performance, risk, and emerging trends to drive continuous improvement and operational excellence.

Benefits

Competitive Pay
Bonus for Eligible Employees
Benefits Package
Pension Plan
401k Match
Employee Stock Purchase Plan
Tuition Reimbursement
Disability Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Employee Discounts
Career Training & Development Opportunities
Paid Time Off starting at 160 hours annually for employees in their first year of service.
Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars
Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
Adoption Assistance
Employee Assistance Program
Back-Up Care Program
PTO for Volunteer Hours
Employee Matching Gifts Program
Employee Resource Groups
Inclusion and Diversity Programs
Employee Recognition Program
Referral Bonus Programs