Head Host - Foggy Bottom

About the position

Founding Farmers is currently looking for a Head Host, with RESTAURANT EXPERIENCE, to join our Hospitality Team! We are seeking candidates who have previous experience working in a high-volume, full-service restaurant as a Reservation Coordinator, Head Host, or Host Manager. Weekend availability is A MUST and having OpenTable experience is a PLUS.

Responsibilities

• Manage restaurant reservations and wait lists to accurately set guest expectations
• Manage and monitor the restaurants reservation system using Open Table
• Answer the restaurant phone and provide friendly service for all guest and call center inquiries
• Greet and seat guests at their table providing exceptional hospitality
• Assist guests in making reservations
• Respond to guest requests and inquiries in a timely and friendly manner
• Assist with parking validation
• Provide directions and recommendations if guests inquire
• Support the service staff by removing dishes and glasses from tables or counters and taking them to the dishwasher
• Set up dining areas to prepare for large parties and brunch buffet
• Perform duties, such as sweeping, vacuuming carpet, tidying up server station, taking out trash, and checking the bathroom(s)
• Are punctual and able to observe regular and consistent attendance
• Contribute to a positive team environment
• Other important tasks, as assigned, that keep all our guest operations humming

Requirements

• Full-service restaurant experience is REQUIRED
• Previous experience with a Restaurant Reservation System (i.e.: OpenTable or Resi) a MUST
• Weekend availability
• Must be 18 years old due to service of alcohol
• Ability to create a hospitable environment for both guests and staff
• Excellent communication and interpersonal skills
• Dedicated to learning our menu and operations
• Ability to stand for extended periods of time and lift up to 50 pounds, as needed
• Capable of continuous bending, stooping, reaching, twisting, and use of hands and arms

Benefits

• Flexible scheduling
• Health insurance plans available for as low as $100 per mth after 90 days of employment!
• Dental and vision plan
• Paid time off
• Paid pregnancy and parental leave
• Discounted shift meal and generous dining discount
• Free access to company massage therapist
• Discounted gym & yoga membership
• Free online mental health therapy (unlimited text messaging and two optional 30-minute live video therapy sessions per month) through our partner, TalkSpace, for all employees and their immediate family members
• Training and career growth opportunities
• Free Employee Assistance Program