Head Coach

CHELSEA PIERS LP • New York, NY

4d • $42 - $79 • Onsite

About The Position

At Chelsea Piers Fitness, we’re more than a gym – we’re a destination for connection, transformation, and community. If you’re passionate about people, thrive in a fast-paced environment, and are looking to grow your career in the fitness and wellness space, we want to meet you.

Requirements

• Analysis and understanding of key business metrics that directly impact membership growth
• Self-motivated/entrepreneurial spirit with an outgoing, diligent and affable disposition
• Superior customer service skills; excellent and clear communication skills, both verbal and written; strong organizational skills and attention to detail
• Proficiency in Microsoft Office including Word and Excel
• Passion for fitness with a team-first mentality
• Ability to work on nights, weekends and holidays as needed
• High-energy, passionate, articulate and personable
• Leadership skills and team management experience
• Ability to clearly articulate ideas and perspective through constant communication

Responsibilities

• Manage active clients to ensure each client is training minimum 1x a week frequency
• Manage inactive clients to reactivate session utilization and retain clients month over month
• Perform Zoho CRM outreach to schedule complimentary sessions for the team
• Conducts a minimum of 2 complimentary sessions per day (10hrs a week) with intent to convert and assign to a Personal Trainer on staff
• 20 hours of admin time per week to manage the PT business
• Conducts up to 10 paid sessions per week (10hrs a week)
• Assist in hiring, onboarding, and developing Personal Trainers
• Serve as a mentor for other trainers on staff
• Lead Exercise Education Monthly Meeting
• Lead Weekly Team Building Workouts

Benefits

• Complimentary All-Access Membership to Chelsea Piers Fitness plus discounts on in-club services.
• Team-Oriented Culture – we win together and support each other every day.
• Pathways for Growth – from hospitality to management, operations, personal training, and beyond.
• Purpose-Driven Work – every day is a chance to help someone feel seen, supported, and successful.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed