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Mister Car Wash - Waukee, IA

posted 20 days ago

Full-time - Entry Level
Waukee, IA
Repair and Maintenance

About the position

The Guest Service Specialist at Mister Car Wash plays a crucial role in delivering exceptional customer service in a fast-paced environment. This position involves building relationships with customers, recommending products and services, and ensuring a clean and safe car wash experience. The role offers opportunities for career growth within a company that values teamwork and employee development.

Responsibilities

  • Work with an amazing team in a fun environment while rotating among different areas throughout the day.
  • Build trusting relationships with customers and recommend products and services that best meet their needs.
  • Create 'Wow' moments for our customers by showing commitment to outstanding service and hospitality in every interaction.
  • Safely and politely direct customers into the car wash tunnel.
  • Help maintain the location's appearance and cleanliness.
  • Follow all Mister Car Wash safety procedures and policies, including appearance expectations.

Requirements

  • An outgoing personality with strong people and listening skills.
  • The ability to connect with customers.
  • Attention to detail and pride in your work.
  • High energy and interest in being active outdoors in varying temperatures and weather conditions.
  • Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours.
  • Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head.
  • A strong work ethic and a team-player attitude.

Benefits

  • Employee stock purchase plan
  • Health insurance
  • Dental insurance
  • Paid time off
  • Vision insurance
  • 401(k) matching
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