CAVA - Ocala, FL

posted about 1 month ago

Part-time,Full-time - Entry Level
Ocala, FL
Food Services and Drinking Places

About the position

The Guest Experience Manager at CAVA plays a crucial role in ensuring a positive dining experience for guests while supporting daily restaurant operations. This position involves leading and developing team members, maintaining high standards in food safety and quality, and fostering a safe and welcoming environment for both guests and staff. The role emphasizes collaboration with the General Manager and requires a passion for service and excellence.

Responsibilities

  • Lead and develop Team Members and Special Ops Trainers
  • Be responsible for the entire guest experience
  • Develop Culinary Leads and uphold food safety & quality standards
  • Oversee food and beverage management, including inventory, ordering, and budget
  • Put deliveries away, plus any additional duties assigned
  • Ability to cross train across the restaurant to ensure rapid growth
  • Assist with any additional duties assigned

Requirements

  • Experience in a restaurant or hospitality environment
  • Strong leadership and coaching skills
  • Ability to maintain high standards of food safety and quality
  • Excellent communication skills
  • Ability to work in a fast-paced environment

Nice-to-haves

  • Experience with inventory management
  • Knowledge of Mediterranean cuisine
  • Previous management experience

Benefits

  • Competitive pay
  • Health, Dental, Vision, Telemedicine, Pet Insurance
  • 401k enrollment with CAVA contribution
  • Paid sick leave, parental leave, and community service leave
  • FREE CAVA Meal for every shift worked
  • Opportunity to be on the ground floor of a rapidly growing brand
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