This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
McDonald's - Simi Valley, CA
posted 2 months ago
About the position
The Guest Experience Lead (GEL) position at McDonald's is designed for individuals who are passionate about providing exceptional customer service in a fast-paced restaurant environment. This role focuses on creating positive experiences for guests by assisting them during their visit, ensuring satisfaction, and fostering a welcoming atmosphere. The GEL will work flexible hours, primarily between 8 am and 8 pm, and will have opportunities for personal and professional growth through various educational programs.
Responsibilities
- Greet guests and communicate with them while ordering.
- Offer help with using the ordering kiosks.
- Assist guests who need extra hands.
- Check with guests after they receive their food to ensure satisfaction.
- Ensure kids receive a kid treat.
- Handle any customer concerns.
- Communicate with the restaurant team to provide feedback and recommendations.
Requirements
- Outstanding attitude and willingness to learn and grow.
- Capability to excel in a fast-paced, team environment.
- Must be 16 years of age or older.
Nice-to-haves
- Previous restaurant experience.
Benefits
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Language training provided
- Paid time off
- Tuition reimbursement
