About the position
The GTM Strategy & Operations Associate - Sales Engineering (SE) will join a global team driving Datadog's next phase of growth. We're interdisciplinary thinkers leveraging diverse business backgrounds in management consulting, investment banking, business development, and tech to accelerate Datadog's global growth. We work directly with Datadog's most senior leaders to set corporate strategy, improve efficiency across the business, support data-driven decision-making, own complex operations, and more. As an Associate on the GTM Strategy & Operations team, you will support Datadog's Sales Engineering organization. You will own ongoing operations to support the department such as weekly forecasting, KPI reporting, and process improvements, and serve as a thought partner to Sales Engineering leadership on key initiatives and long term strategy. We're looking for someone eager to help us identify opportunities to further accelerate the impact of our SEs, support and scale global processes, and coordinate closely with Strategy and Operations team members and cross-functional partners. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
Responsibilities
- Own the business performance data and business review cadence, including Monthly Business Reviews and Quarterly Sales Reviews
- Identify and recommend investments for the Sales Engineering organization, through data analysis and stakeholder input to drive data, systems, processes, and tool strategy
- Support the annual planning process, including headcount, territory management, and target setting
- Collaborate cross-functionally: partner with stakeholders across Finance, Recruiting, Enablement, HR and more on key strategic and operational priorities
- Maintain and augment reports and dashboards, refining KPIs leading to insights and business impact
- Lead program management for cross-functional channel work streams
- Support operational processes for the day-to-day business, including stakeholder support, KPI management, and process optimization
- Strategize opportunities for automation to scale efficiently and improve GTM operations
Requirements
- At least 2-4 years in sales strategy & operations, management consulting, investment banking / equity research, or equivalent.
- Strong sense of ownership: will own and measure outcomes along with customer success, sales, marketing, technical solutions, etc.
- Strong analytical problem solving abilities: can model any operational question with high attention to detail.
- You are a systems and process-oriented thinker who seeks to understand the why behind core processes
- Proven ability to proactively develop actionable recommendations and process improvements from qualitative and quantitative data.
- Strong verbal and written communicator.
- Experience presenting to senior stakeholders.
- Experience with BI Tools (Tableau, Metabase, Looker, etc) or a willingness to learn on the job
Nice-to-haves
- Prior experience or familiarity with Sales Engineering
- Experience manipulating and analyzing complex datasets using SQL or Python
- Experience working in a SaaS or high-tech company
- Experience with Salesforce and other sales systems
Benefits
- Generous and competitive benefits package
- New hire stock equity (RSUs) and employee stock purchase plan
- Continuous career development and pathing opportunities
- Product training to develop an in-depth understanding of our product and space
- Best in breed onboarding
- Internal mentor and buddy program cross-departmentally
- Friendly and inclusive workplace culture
