Growth Specialist

PatientNow

4d • $130,000 - $150,000

About The Position

PatientNow is a leading provider of cloud-based software solutions purpose-built for medical aesthetics, wellness, and elective healthcare practices. Our platform helps practices streamline operations, improve patient engagement, and accelerate business growth through integrated EMR, CRM, marketing, and AI-powered solutions. The Growth Strategist plays a critical role in driving revenue growth by partnering with Account Executives, Client Success, and cross-functional teams to design and deliver strategic, outcome-focused solutions for prospective and existing customers. This individual serves as a trusted advisor throughout the sales process, helping customers align PatientNow’s platform capabilities with their operational, financial, and growth objectives. This role combines technical solutioning, business consulting, and customer engagement to influence win rates, accelerate sales cycles, and increase product adoption. The ideal candidate is highly collaborative, customer-focused, and comfortable translating complex technical capabilities into clear business value in a fast-paced SaaS environment.

Requirements

• 3–5+ years of experience in solutions engineering, sales engineering, technical consulting, or a similar pre-sales role within a SaaS or B2B technology environment
• Proven experience supporting revenue outcomes in complex or consultative sales cycles
• Strong understanding of APIs, integrations, data workflows, and cloud-based application architecture
• Demonstrated ability to lead customer discovery sessions and deliver compelling product demonstrations
• Strong presentation and communication skills with the ability to influence both technical and business stakeholders
• Experience collaborating cross-functionally with Sales, Customer Success, Product, and Implementation teams
• Ability to manage multiple priorities and operate effectively in a fast-paced, growth-oriented environment
• Strong problem-solving skills with a customer-first and outcomes-driven mindset

Nice To Haves

• Experience supporting webinars, events, trade shows, or other customer-facing engagements preferred
• Familiarity with CRM and sales enablement tools such as Salesforce preferred
• Experience leveraging AI productivity tools such as Claude or ChatGPT preferred
• Experience in healthcare technology, aesthetics, wellness, or elective medical industries preferred

Responsibilities

• Partner with Account Executives and Client Success teams to support deal strategy and customer outcomes across a defined territory or segment
• Lead discovery conversations to understand customer workflows, operational challenges, business goals, and technical requirements
• Design and deliver tailored product demonstrations, technical presentations, and proof-of-concept engagements aligned to customer needs
• Translate customer requirements into scalable, value-driven solutions that support business growth and operational efficiency
• Support deal progression and closure by addressing technical, operational, integration, and implementation considerations
• Influence revenue outcomes by improving win rates, deal velocity, product adoption, and overall customer confidence throughout the sales process
• Serve as a trusted advisor to prospects and customers by providing strategic guidance and product expertise
• Support customer-facing initiatives including webinars, trade shows, events, and educational sessions
• Partner with external consultants and strategic partners to support solution positioning, enablement, and customer success initiatives
• Collaborate cross-functionally with Sales, Product, Implementation, and Client Success teams to ensure alignment across the customer lifecycle
• Contribute to the development and continuous improvement of demo environments, technical collateral, competitive positioning, and enablement resources
• Capture customer insights and market feedback to help inform product strategy and go-to-market initiatives

Benefits

• Work at the intersection of innovation and impact, helping real-world practices grow and thrive in a rapidly expanding market
• Collaborate with a talented, curious team that values experimentation, learning, and customer empathy
• Be empowered to lead with autonomy while supported by strong leadership and product discipline
• Help modernize aesthetics software in an industry that’s ripe for transformation through innovative, AI-native technology

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed