About the position
The Customer Service/Sales/Admin position at Daylight Concepts is an exciting opportunity for individuals looking to grow and advance in a supportive and dynamic environment. This hybrid role is designed for those who possess strong customer service skills and enjoy engaging with people. Unlike traditional cold calling positions, this role focuses on building relationships with customers and providing them with valuable information about our home improvement products. As a family-owned business, we pride ourselves on fostering a positive workplace culture free from drama, where employees can thrive and contribute to our rapid growth. In this position, you will be responsible for assisting with customer service inquiries and sales calls. Your primary duties will include educating customers about our products, scheduling appointments for estimates and installations, and ensuring a seamless customer experience. We are looking for a mature and reliable individual who is eager to learn and improve their skills. Attention to detail and the ability to work in a fast-paced environment are essential for success in this role. We offer a competitive starting pay of $16 per hour, with the potential for monthly bonuses following a three-week training period. If you are ready to join a growing team and make a difference in the home improvement industry, we encourage you to apply.
Responsibilities
- Assist with customer service inquiries and sales calls.
- Educate customers on home improvement products.
- Schedule appointments for estimates and installations.
- Maintain accurate records in the CRM system.
- Provide support to the sales team as needed.
Requirements
- Good customer service skills.
- Experience using a CRM system is helpful.
- Proficiency in Microsoft Word and Excel.
- Detail-oriented with strong organizational skills.
- Ability to work in a fast-paced environment.
Nice-to-haves
- Experience in the home improvement industry.
- Previous sales experience.
Benefits
- Monthly bonuses after a three-week training period.
- Opportunities for advancement within the company.
