Group Reservations Coordinator

Stein Collection • Park City, UT

2d • Onsite

About The Position

Stein Eriksen Lodge is seeking a Group Reservations Coordinator to manage group rooming lists and assist with hotel reservations. This role involves communicating with group contacts, managing room blocks and billing, and ensuring accurate data entry. The position is based at a premiere year-round destination in Park City, Utah, and offers a chance to work within a company that values its team members and fosters a positive culture.

Requirements

• High School diploma required.
• Ability to enter information correctly in computer (group booking, rooming list, etc.).
• Ability to give out accurate information.
• Ability to find out billing for rooms/individuals/groups.
• Ability to ensure a signed group block guarantee or rooming list is obtained.

Nice To Haves

• Some college preferred.

Responsibilities

• Input and manage group rooming lists provided to the hotel.
• Communicate with key group contacts throughout the planning process regarding their room block and billing.
• Send rooming list and pick up reports to group contacts as requested and required.
• Verify that billing for groups is set up properly and prepare the final group master bill.
• Assist with incoming hotel reservation calls for leisure and group guests.
• Provide personal contact with groups.
• Enter information correctly in the computer (group booking, rooming list, etc.).
• Give out accurate information.
• Find out billing for rooms/individuals/groups.
• Attend weekly sales meetings.
• Train new employees in the Reservations department.
• Act as a liaison between Group Sales and Reservations, Front Desk.
• Ensure a signed group block guarantee or rooming list is obtained.
• Help out in Reservations when needed.
• Assist in PBX.
• Block rooms when needed.

Benefits

• Choice of health insurance plans
• Dental insurance
• Vision insurance
• Short-term disability insurance
• Long-term disability insurance
• Life insurance
• Matching 401K
• Competitive wages
• Bonus plans
• Paid training time and programs
• Chef prepared meals daily in our cafeteria, at no cost
• On site heated garage for employee parking
• Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort
• Flexible schedules
• Time off policies to accommodate family, school, and other activities
• Weekly raffles for tickets to events
• Monthly team member appreciation events and recognition programs
• Hotel room discounts
• Spa discounts
• Dining discounts
• Shopping discounts
• Ski/snowboard rental discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED