Grooming Salon Manager

About the position

As a Grooming Salon Leader at Petco, you will lead salon operations and salon team members, while delivering expert grooming services to our valued customers' pets. Your passion for people and for pets will ensure a positive experience for our partners and exceptional care for every pet, leaving them looking and feeling their best. In addition to the opportunity to lead with purpose and showcase your grooming skills, creativity and passion for animals, Petco also offers a dynamic and rewarding environment.

Responsibilities

• Oversee day-to-day operations of the grooming salon, ensuring smooth and efficient workflows.
• Recruit, hire, train, and supervise a team of entry-level trainees up to professional level grooming staff.
• Create and manage efficient grooming schedules that optimize salon capacity.
• Monitor salon performance metrics such as revenue, customer satisfaction, and partner productivity.
• Collaborate with store management to achieve sales targets and salon objectives.
• Interact professionally and effectively with pet parents, providing exceptional customer service.
• Independently perform professional grooming services including bathing, drying, brushing, haircuts and styling.
• Educate and provide custom recommendations to pet parents on grooming maintenance and home care practices.
• Ensure the well-being and safety of every animal in the salon.
• Perform quality checks to maintain a clean and safe grooming area.

Requirements

• 2 or more years' experience as a professional groomer and/or completion of a technical grooming training program.
• Strong leadership skills, with the desire to lead, train, and develop people.
• High-school diploma or GED preferred, though not required.
• Very strong verbal and written communication skills.
• Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors.
• Expert-level proficiency in breed-specific cuts, styling techniques, and grooming standards.
• Genuine passion for animals with a desire to continue a career in pet grooming.
• Strong decision making and problem-solving skills.
• Results-driven, with focused commitment on salon productivity, performance, growth, and improvement.
• Strong attention to detail.

Nice-to-haves

• 1-2 years previous experience of salon management or related field preferred.

Benefits

• Competitive base pay
• Medical, dental, vision and more
• 401k and more
• Paid Time Off
• Petco Discounts
• All the supplies & equipment you need
• State of the art equipment
• Career development and growth opportunities