Grocery Manager-Kalispell, MT.

Albertsons Company - Kalispell, MT

Full-time

Kalispell, MT

Food and Beverage Retailers

About the position

The Grocery Manager directs the operation of the Grocery Department (including Frozen, Dairy & Liquor/Beer), including supervising and training personnel. Manages ordering, receiving, storing, pricing, stocking and merchandising in the department. May direct and control the operation of the entire store in the absence of the Store Director and Assistant Store Director.

Responsibilities

• Champions Company and Division customer service programs to meet or exceed Division customer service goals.
• Handles customer relations in a positive manner, including effective resolution of customer complaints.
• Promotes Albertson's/Safeway's philosophy of personalized service.
• Performs ordering, receiving, storing, pricing, stocking, and merchandising duties.
• Assists in planning, organizing, and directing day-to-day operations of the grocery department and front-end functions.
• May act as back up checker.
• Engages in suggestive selling and other sales techniques.
• Responsible for the proper accounting of sales, maintenance and storage of cash register detail tapes.
• Prepares 'to do list' for night stockers, closes out discontinued items and implements price changing procedures.
• Controls shrink and prevents the sale of out of code products.
• Opens and closes the store.
• Ensures compliance with Company sanitation, safety, security and other policies.
• Recommends corrective action as needed.
• Implements emergency procedures in the event of equipment and computer software malfunctions.
• Responsible for the overall operation of the store including supervision of all employees and handling of customer complaints.
• Performs duties of the Receiving Clerk in the absence of the Receiving Clerk.
• Responsible for performing all job duties with accuracy, honesty, and integrity.

Requirements

• Requires an extensive retail background with prior management experience related to retail operations.
• Requires a thorough understanding of overall Company practices, policies, and procedures.
• Requires strong written and oral communication skills.
• Good leadership and interpersonal skills.
• Proven ability to manage and develop people.
• Ability to maintain composure in dealing with customers, vendors, and co-workers.
• Knowledge of employment laws and workplace practices policies.
• Requires knowledge and compliance with state and federal regulations.
• Ability to judge and react to business activity.
• Knowledge of basic mathematics and weights and measures.
• Must have knowledge of product variety, product location and perishability.
• Ability to work at different times of the day, weekends, and holidays with little or no supervision.
• Must possess a thorough knowledge of check stand scanning and loss prevention procedures.
• Must be able to effectively operate and train others in the operation of Front-End cash registers and/or scanning equipment.
• Ability to stand and walk for long periods of time.
• Frequently reaches, lifts, stacks and maneuvers objects of varying dimensions and weights up to approximately 80 lbs.

Benefits

• Great pay
• Flexible schedule
• Training
• Opportunities for career development
• Health and welfare benefits for eligible employees
• Leisure time activity discounts