Grocery Manager - Coeur D Alene, ID

About the position

The Grocery Manager assists the Assistant Store Director in directing the operation of the Grocery Department, including supervising and training personnel. This role involves ordering, receiving, storing, pricing, stocking, and merchandising. The Grocery Manager may also direct and control the operation of the entire store in the absence of the Store Director and the Grocery Manager/Assistant Store Director.

Responsibilities

• Champions Company and Division customer service programs to meet or exceed Division customer service goals.
• Handles customer relations in a positive manner, including effective resolution of customer complaints.
• Promotes Albertson's philosophy of personalized service.
• Performs ordering, receiving, storing, pricing, stocking, and merchandising duties.
• Assists the Grocery Manager in planning, organizing, and directing day-to-day operations of the grocery department and front end functions.
• Makes recommendations regarding regular and seasonal merchandise requirements and special sales needs.
• Assists in implementing Company and Division merchandising policies and/or Store Director instructions.
• May act as back up cashier and engages in suggestive selling and other sales techniques.
• Responsible for the proper accounting of sales and maintenance of cash register detail tapes.
• Prepares 'to do list' for night stockers and implements price changing procedures.
• Controls shrink and prevents the sale of out of code products.
• Opens and closes the store.
• Ensures compliance with Company sanitation, safety, security, and other policies.
• Recommends corrective action as needed and implements emergency procedures in the event of equipment and computer software malfunctions.
• Responsible for the overall operation of the store including supervision of all associates and handling of customer complaints in the absence of the Store Director.
• May perform duties of the Receiving Clerk in their absence.
• Responsible for performing all job duties with accuracy, honesty, and integrity.
• Other necessary and required duties and responsibilities as assigned.

Requirements

• Extensive retail background with prior management experience related to retail operations.
• Thorough understanding of overall Company practices, policies, and procedures.
• Strong written and oral communication skills.
• Good leadership and interpersonal skills.
• Proven ability to manage and develop people.
• Ability to maintain composure in dealing with customers, vendors, and co-workers.
• Knowledge of employment laws and workplace practices policies.
• Knowledge and compliance with state and federal regulations.
• Ability to concentrate and deal with interruptions and customer complaints.
• Analytical ability to handle administrative details such as planning, reporting, and scheduling.
• Knowledge of basic mathematics and weights and measures.
• Ability to deal with vendors, customers, the public, and government agencies.
• Ability to work at different times of the day, weekends, and holidays with little or no supervision.
• Thorough knowledge of checkstand scanning and loss prevention procedures.
• Ability to effectively operate and train others in the operation of Front End cash registers and/or scanning equipment.
• Ability to operate ordering equipment.
• Ability to implement emergency procedures in the event of a disaster or equipment or computer software malfunctions.
• Ability to stand and walk for long periods of time.
• Ability to frequently reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 80 lbs.
• Ability to climb ladders and operate fully loaded hand trucks, six-wheel carts, and pallet jacks.
• Manual dexterity and good eye-hand coordination.
• Mental alertness to ensure safe and accurate completion of work activities.
• Ability to utilize cleaning supplies and chemicals and safety cutters.