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ABM - Nashville, TN
posted 19 days ago
- Entry Level
Nashville, TN
Administrative and Support Services
About the position
The Greeter will provide visitors with excellent customer service and any information needed for their visit. This role is ideal for individuals just entering the workforce or returning with limited experience and education. The position emphasizes hospitality and creating a positive first impression for guests.
Responsibilities
- Maintain an assigned work area, which may be a business entrance, and performs housekeeping duties to ensure cleanliness and adhere to safety policies
- Offer hospitality services to guests and creates a positive first impression
- Anticipate and responds to guest's needs in a friendly and positive helpful manner
- Communicate clearly and professionally
- Enact facility emergency procedures when necessary
- Remain calm, professional, and polite when working with disgruntled guests
- Maintain knowledge of relevant products, policies and procedures
- Direct customer to appropriate department based on their needs
- Work as a team player and actively contribute to the efforts of all other departments
- Attend all required meetings and training sessions
- Provides optimal levels of customer service wherever possible
Requirements
- Must be 18 years of age or older
- No experience required and on-the-job training provided
- No high school diploma, GED or college degree required
Nice-to-haves
- One (1) year of prior customer service or similar experience preferred
Benefits
- Comprehensive benefits package offered by ABM
