Greeter

Bass Pro Shops - Bowling Green, KY

Part-time - Entry Level

Bowling Green, KY

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Greeter performs various Customer Service activities, to include greeting all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers, distributing promotional materials, and other front-end tasking to support business needs. Greeters are expected to smile and be friendly and outgoing with every guest. They will provide an over the top customer service experience for every guest, ensuring that our customers feel welcomed and appreciated.

Responsibilities

• Greets all customers as they enter the store in a friendly and outgoing manner.
• Actively promoting programs including but not limited to CLUB Membership, VOC and In-Store Pickup.
• Modeling our brand standard for customer service by presenting a professional image by adhering to our dress code.
• Checks in all customers' merchandise for return.
• Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
• Remains aware of all 'Special events' in the store and informs customers of details of events, sales, or promotions.
• Provides customers with promotional materials to support special events.
• Ensures entryway and surrounding work area remain clean, tidy, and safe for customers and Outfitters.
• Assists facilitation of customer check-in of all firearms/weapons by notifying the appropriate trained and designated Outfitter.

Requirements

• Ability to communicate effectively with customers and team members.
• Ability to adhere to dress code guidelines.
• Ability to lift up to 50 lbs regularly and up to 100 lbs occasionally with assistance.
• Ability to work in various environmental conditions including low or high temperatures and outdoor elements.

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Dental
• Vision
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund
• And more!