Greeter Afternoon and Evenings

Meijer - Middletown, CT

Full-time - Entry Level

Middletown, CT

10,001+ employees

General Merchandise Retailers

About the position

The position involves providing a professional presence at the front entryways of Meijer stores to deter theft and ensure customer safety. The role requires active engagement with customers, monitoring for theft, and responding to safety concerns. It emphasizes leadership, personal growth, and community involvement, aligning with Meijer's commitment to serving people and communities.

Responsibilities

• Actively identify and quickly resolve unsafe conditions and situations
• Prevent theft through an active presence and engagement with customers entering and exiting
• Respond to alerts urgently to check receipts, recover unpaid merchandise, and resolve alarms
• Reduce store disruption following the company de-escalation and negotiation techniques
• Document and communicate theft, safety, and alarm activity incidents

Requirements

• High school graduate or equivalent
• 1-2 years of customer service experience or asset protection experience
• Clear and professional written and oral communication skills
• Ability to actively move throughout work area for long periods of time
• Ability to respond to alerts quickly and urgently
• Ability to learn and interact with new and existing technology solutions
• Ability to use technology to document and communicate incidents
• Ability to learn and apply negotiation and de-escalation techniques
• Ability to maintain knowledge of product locations to direct customers
• Ability to work successfully with conflict

Nice-to-haves

• Experience in retail or security roles
• Knowledge of loss prevention techniques
• Familiarity with technology solutions for incident documentation

Benefits

• Weekly pay
• Scheduling flexibility
• Paid parental leave
• Paid education assistance
• Team member discount
• Development programs for advancement and career growth