Golf Shop Attendant at Baytowne Golf, Sandestin

Sandestin Investments LLC • Miramar Beach, FL

4d • Onsite

About The Position

Golf Shop Attendant at Baytowne Golf, Sandestin. Where golf meets hospitality and every day is a hole-in-one! As a Golf Shop Attendant at Baytowne Golf course at Sandestin Golf & Beach Resort, you'll be at the heart of the action—greeting golfers, helping guests gear up for their round, and creating memorable experiences from check-in to the 18th hole. You'll work in a fun, fast-paced environment surrounded by beautiful fairways, great teammates, and guests who are excited to enjoy a day on the course. If you enjoy meeting people, have a passion for customer service, and love the energy of the golf world, this is more than a job—it's an opportunity to be part of one of the premier golf destinations on the Emerald Coast. Plus, you'll get to spend your days talking golf, sharing local knowledge, and helping guests make the most of their visit. The Golf Shop Attendant at Sandestin Golf & Beach Resort's Baytowne Golf course plays a vital role in ensuring a seamless and enjoyable experience for golfers at our facility. This position involves a wide range of responsibilities, including handling retail and fee sales, warmly greeting customers (members, daily green fee players, and tournament players), maintaining the cleanliness and functionality of the Pro Shop and rental equipment, managing tee time reservations, and collaborating closely with starters and marshals to ensure smooth course operations and traffic flow.

Requirements

• High school diploma or general education degree (GED) is required.
• One to three months of related experience and/or training is preferred. Equivalent combinations of education and experience will also be considered.
• Strong customer service skills and the ability to provide exceptional assistance and support to customers.
• Excellent organizational and time management abilities, with the capacity to handle multiple tasks and prioritize effectively.
• Good verbal communication skills, enabling clear and professional interactions with customers and colleagues.
• Basic computer skills and familiarity with golf management software for tee time reservations and inventory management.
• Must be able to speak, read, write and understand the primary language(s) used in the workplace.
• Must be able to read and write to facilitate the communication process.
• Requires good communication skills, both verbal and written.
• Requires manual dexterity to use and operate all necessary equipment.

Nice To Haves

• Knowledge of golf and golf-related products is advantageous.
• Knowledge of table service standards.
• Knowledge of appropriate table settings and service ware.
• Ability to describe all menu items and methods of preparation.

Responsibilities

• Support the Head Professional and Assistants in the day-to-day operations of the Golf Shop, contributing to the overall success of the facility.
• Provide exceptional customer service by assisting customers with the selection and purchase of merchandise from the Golf Shop.
• Regularly monitor and maintain appropriate levels of inventory to ensure a well-stocked and attractive Golf Shop for customers.
• Assist guests in navigating the GHIN Handicap System, offering guidance and support as needed.
• Efficiently manage tee time bookings for members, non-members, and tournaments, optimizing scheduling to accommodate customer preferences.
• Effectively check-in guests and members, ensuring accurate record-keeping and providing necessary information or assistance.
• Prepare tee sheets for the following day's play, ensuring accuracy and completeness.
• Create and organize car signs for the next day's play, contributing to efficient and organized traffic management.
• Uphold a high standard of cleanliness and presentation in the Golf Shop, ensuring a professional and inviting environment for customers.
• Actively promote and sell golf memberships, highlighting the benefits and value they offer to potential customers.
• Adhere to Sandestin guidelines for answering phones, providing courteous and knowledgeable assistance to callers.
• Provide support and assistance during tournament events, collaborating with the event team to ensure their successful execution.
• Perform other assigned duties as needed to contribute to the overall success of the Golf Shop and facility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED