Golf Service Assistant - PT - Requisition #689384

About the position

The Golf Service Assistant is responsible for meeting and greeting all guests and handling their golf needs. This role requires a commitment to providing Four Diamond service standards established by Pechanga Resort Casino.

Responsibilities

• Greet all guests and provide Golf, Resort, Casino, and local city information.
• Assist all guests by transporting their golf equipment to and from the staging area.
• Clean and stock golf carts to be ready for the next day's business as well as for the next guest.
• Maintain the cleanliness of golf carts facility, practice facility area, and staging area.
• Set-up and tear-down the practice facility on a daily basis.
• Check guest's cars at golf valet for damages and record details of any pre-existing damage on Damage Form and place on steering wheel.
• Respond to radio inquiries in a professional manner.
• Adhere to all Pechanga's posted traffic rules.
• Respond efficiently to special requests from guests and golf shop personnel.
• Report unsafe equipment to immediate supervisor.
• Ability to operate the GPS system.
• Comply with PRC Appearance Standards, Service Guarantees, Know Your Journey and Pechanga, and conduct self in a professional manner.
• Will protect the assets of Pechanga Resort Casino.
• Other duties as assigned.

Requirements

• High School Diploma or GED is required.
• At least one (1) year experience in a guest service related field is required.
• Must possess and maintain a Valid CA Driver's License with a clean driving record.
• Ability to read, write, comprehend, and communicate in English.
• Ability to add and subtract two digit numbers and to multiply and divide with 10s and 100s.
• Ability to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations.

Nice-to-haves

• Operation of automatic and standard transmissions is required.
• Ability to operate a standard golf cart transmission.
• Work holidays, weekends, days, or night with flexible hours.
• Ability to bend, stoop, or kneel; climb, ascend and descend stairs; maintain equilibrium.
• Stand, walk, and run for the duration of shift.
• Work in outside elements to include cold, heat, and rain.
• Ability to lift, carry, and store items of 35 to 50 pounds.