About the position
This position is designed for an industry expert capable of facilitating a leading role in the sale of the PGL's services throughout a major geographical area and provides superior customer support to each and every business partner as well as prospective business partners. The Global Sales Executive will also focus on building strategic partnerships with existing clients and establishing new partnerships with businesses in need of customized logistics solutions.
Responsibilities
- Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
- Recommend products to customers, based on customers' needs and interests.
- Answer customers' questions about products, prices, availability, product uses, and credit terms.
- Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
- Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
- Maintain business relationships with accounts and develop new opportunities.
- Provide customer service to assigned customer accounts through an understanding of business requirements.
- Manage key or specific customer accounts.
- Ensure execution of the developed sales strategies, objectives, goals and targeted revenue generation.
- Maintain contact with key markets by visiting and investigating the operations and local conditions.
- Plan and implement sales programs for one or more of the company's product line.
- Ensure activities are in accordance to the developed sales objectives.
- Ensure execution of the developed sales strategies, plans and advertising or promotional programs.
- Evaluate and provide analysis for new products and international market opportunities.
- Resolve customer complaints regarding sales and service.
- Collaborate with operational team members to develop pricing and/or rates schedules.
- Review operational records and reports to project sales and determine profitability.
- Monitor customer preferences to determine focus of sales efforts.
- Prepare sales forecasts.
- Confer or consult with department heads to plan advertising services and to secure information on equipment and customer specifications.
Requirements
- 1-3 Years of sales with a 3PL / Freight Forwarding organization.
- Industry related degree and/or certification preferred.
- Knowledge of principles and methods for showing, promoting, and selling products or services.
- Knowledge of principles and processes for providing customer and personal services.
- Knowledge of the structure and content of the English language.
- Knowledge of business and management principles involved in strategic planning, resource allocation, and leadership techniques.
