Generator Technician

National Power Corporation - Kingsport, TN

Full-time

Remote - Kingsport, TN

Specialty Trade Contractors

About the position

The Generator Service Technician at National Power, LLC is responsible for the maintenance and repair of generator sets and other electrical equipment. This role involves troubleshooting, performing preventative maintenance, and ensuring that generators operate efficiently and meet applicable code requirements. The technician will work under the direction of the Broadband Service Manager and may be required to travel to various job sites, often working from home.

Responsibilities

• Perform maintenance and repair on generators and parallel systems ranging from 5-5000kw.
• Troubleshoot and repair Automatic Transfer Switches, including bypass isolation and closed transition types.
• Conduct preventative maintenance service, including oil and filter changes.
• Troubleshoot AC and DC circuits and replace components as necessary.
• Perform warranty work per manufacturer's guidelines.
• Conduct start-up/commissioning on new generators and generator systems.
• Troubleshoot and repair diesel or gaseous engines, including ignition components and injection systems.
• Perform load bank testing on generators to ensure proper operating conditions.
• Assist other technicians with complex troubleshooting issues.

Requirements

• High School Diploma required; Associate degree in an electrical/mechanical related field preferred.
• Current Generac Power Systems certification preferred.
• Experience as a US Air Force Electrical Power Production Specialist, US Navy Electrician's Mate, or Generator and/or UPS field service technician preferred.
• Excellent communication skills for verbal and written reports.
• Valid driver's license with an excellent driving record.

Nice-to-haves

• Experience with Microsoft software including Internet Explorer, Word, Excel, and Adobe (PDFs).
• Ability to manage difficult customer situations and respond promptly to customer needs.

Benefits

• Competitive pay based on experience and certifications.
• Overtime pay at 1.5X base rate.
• Three weeks of paid vacation after 90 days.
• Up to 9 paid company holidays.
• Paid sick time.
• Company-paid Life Insurance ($75,000).
• Company-paid Short-term and Long-term Disability Insurance.
• Medical, Dental, and Vision Insurance with one plan fully covered at 100% by the company.
• 401(k) retirement savings plan with company matching.
• Health Savings Account (HSA).
• Flexible Spending Accounts (FSA).