General Manager
DRM Arbys - Onalaska, WI
posted 16 days ago
About the position
Join the DReaM Team at DRM Arby's, where we prioritize a family-focused culture that allows flexibility in your schedule to achieve your family dreams, improve your quality of life, and inspire our customers. As a team member, you will have the opportunity to develop both your professional and personal skills through our free leadership development curriculum. We offer additional benefits such as free and discounted meal options, comfortable working attire (you can wear jeans!), career advancement opportunities, and comprehensive health benefits including health, dental, vision, and life insurance. Our benefits also include long-term and short-term disability, paid time off, bonus opportunities, a years of service program, a 401(k) plan, and employee referral bonuses.
Responsibilities
- Inspire and support your team to provide excellent service to customers.
- Generate weekly schedules to ensure adequate restaurant capacity and a positive customer experience.
- Maintain a positive family culture for employees and customers through coaching and hiring practices.
- Oversee routine ordering and inventory to maintain sufficient product levels for customer satisfaction.
- Ensure cleanliness and safety in the restaurant by following maintenance and food safety guidelines.
- Adapt to various situations to support team members in meeting customer needs.
- Help diffuse and resolve customer issues and employee wellness concerns calmly and knowledgeably.
- Execute marketing plans accurately and on time to encourage repeat customer visits.
- Review profit and loss statements with the District Manager and take necessary actions to solve problems.
- Build positive relationships with customers and coworkers to enhance quality of life.
Requirements
- Desire to grow and succeed in personal and professional development.
- Strong people-oriented relationship skills.
- Ability to occasionally lift up to 50lbs and prepare food.
- Drive, determination, punctuality, and responsibility in working scheduled shifts.
- 3-5 years of experience leading a diverse team in a restaurant or equivalent education.
- Valid driver's license and insurance with an adequate driving record.
- Ability to work flexible hours and independently with various personalities.
- Satisfactory completion of a background check and must be at least 18 years old.
- Ability to meet tight deadlines and work in a fast-paced environment.
Benefits
- Health/Dental/Vision/Life Insurance
- Long Term Disability
- Short Term Disability
- Paid Time Off
- Bonus Opportunities
- Years of Service Program
- 401(k) Plan
- Employee Referral Bonus Opportunities
