General Manager - Clydesdale

De Twee Bruggen•St. Louis, MO

2d•Onsite

About The Position

The General Manager is responsible for controlling the day-to-day operations of the venue, maintaining a professional company image, managing service contracts, and overseeing financial performance. This role involves managing profit and loss, ensuring proper cash handling and security, and responding to customer service needs to uphold the highest standards of service. The General Manager also handles administrative duties, recruits and trains management staff, ensures staff are properly trained and equipped, and maintains a safe working and guest environment. Additionally, the position requires representing the venue professionally within the community.

Requirements

High School Diploma or GED required
At least 5 years' experience in restaurant/nightclub management
Must speak fluent English
Good people management skills, communication and listening skills.
Proven ability to lead a team and communicate efficiently, both verbally and in writing.
Must be flexible and adaptable to change.
Demonstrated time management and organizational skills.
Must be internally motivated and detail oriented and have a passion for teaching others.
Exceptional time management and organization skills.
Ability to work a flexible work schedule to include evenings, weekends and holidays.
Must be at least 21 years of age.
Carrying or lifting items weighing up to 75 pounds.
Moving about the venue safely and efficiently.
Handling food, objects, products and utensils.
Bending, stooping and kneeling.

Nice To Haves

4 year college degree or equivalent with coursework in restaurant management, preferred.
multi-unit management a plus
other languages preferred.

Responsibilities

Control the day-to-day operations of the venue within the policies and guidelines set forth by the company.
Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.
Manage service contracts with outside vendors, including consulting agreements, including all third-party entertainment vendors, as well as Entertainment Director if applicable.
Preparation of Ops Statements and other financial disclosures and taking appropriate actions.
Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions to include maintaining appropriate stock of liquor, beer and other bar or restaurant products.
Ensure the daily deposits have been deposited, safe counts conducted and venue's cash is secured at all times.
Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
Respond to customer service needs to provide the highest standards of service.
Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
Recruit, interview and hire team management members; train, supervise and motivate; take disciplinary action and terminate team management members when necessary.
Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
Ensure a safe working and guest environment to reduce the risk of injury and accidents.
Representing the venue in a professional manner to the community-at-large, including local businesses, civic organizations, and media.