Functional IT Analyst

Medavie

17h • Hybrid

About The Position

As a national health solutions partner, Medavie puts people first in everything they do, including their team of 8,000+ professionals. They collaborate and innovate to create industry-leading solutions in insurance, primary care, and emergency medical services that impact millions of lives in Canada each year. Their mission is to improve the wellbeing of Canadians. They celebrate individuality and value diverse perspectives and skills. They offer competitive pay, comprehensive benefits, opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is a place where employees can be their best selves, feel they belong, and achieve their full potential.

In this role, you will work closely with project stakeholders and business partners to elicit, analyze, validate, and manage requirements across Finance, Administration, and Claims systems. You will play a key role in aligning business needs with technical solutions, managing expectations, and influencing decisions of varying complexity. You will also act as the primary liaison between the customer community and software development teams.

Requirements

• University degree or college diploma in Computer Science or similar program
• Typically 7+ years of experience with doing requirements gathering and analysis work.
• Knowledge of software development life-cycle methodologies
• Working knowledge of business domain and/or application
• A clear understanding of the software development life cycle (SDLC)
• A high level understanding of software architectural patterns such as provider and consumer
• Experience working with relational data models and basic data analysis using SQL and Excel
• Experience gathering functional, non-functional, and transitional requirements
• Experience working on systems integration and migration related projects
• Able to translate and communicate complex business logic requirements
• Experience designing software solution specifications
• Experience supporting Project Management planning, providing estimates and reporting on progress, issues and risks
• Able to manage multiple priorities and activities
• Able to provide supervision, leadership, mentorship and coaching to assigned resources
• Able to plan and co-ordinate simple to complex projects and activities with team members and any stakeholder both internal to Medavie Blue Cross and external clients
• Possess analytical and investigation skills
• Have the ability to work quickly and accurately under pressure of time restraints
• Be well organized, with excellent time management skills
• Possess highly effective listening skills
• Demonstrate mature and professional judgment and decision-making ability
• Demonstrated skill facilitating and building consensus among process stakeholders
• High attention to detail, using logic and good judgment in decision making for when different situations and skills may call for different approaches
• English, written and spoken.
• Reliability Status Clearance (Enhanced Level B). This includes Fingerprinting, Criminal Record Check, Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Citizenship Status.

Nice To Haves

• Familiarity with Copilot or other AI-assisted coding tools is considered an asset
• Previous software development experience would be considered an asset
• French would be considered an asset

Responsibilities

• Collaborating with project resources to plan and define scope of work
• Working with business analysis teams to refine business and stakeholder requirements
• Assessing the impact of requirements on existing processes and systems
• Gathering solution requirements through stakeholder engagement and analysis of technical documentation
• Defining functional and transitional requirements at the solution level
• Documenting quality attributes, external interfaces, constraints, and supporting requirements
• Designing solutions and preparing functional specifications and design documentation
• Partnering with development teams to transition solutions into build phases
• Supporting testing and release teams with test case development and defect management
• Contributing to and fostering a collaborative team environment

Benefits

• Competitive pay
• Comprehensive benefits
• Opportunities for personal and professional growth
• Flexible work options
• Meaningful experiences
• Supportive leadership
• Permanent full-time position with strong career growth opportunities.
• Hybrid or remote work arrangements.
• Flexible work environment and work-life balance.
• 100% employer-paid health, dental, and vision benefits (effective Day 1).
• 100% employer-matched Defined Contribution Pension Plan.
• Annual performance-based Incentive Bonus.
• A gifted week of vacation in your first year + optional Vacation Purchase Program.
• Support for professional development, training, and certifications.
• Wellness programs, health resources, and fitness discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree