Full time Hotel Front Desk
$33,280 - $35,360/Yr
Courtyard by Marriott Mt. Pleasant sc - Mount Pleasant, SC
posted 2 months ago
Full-time - Entry Level
Mount Pleasant, SC
About the position
The Hotel Front Desk Representative at Courtyard by Marriott in Mt. Pleasant, SC, is responsible for providing exceptional customer service and ensuring a positive experience for guests. This role involves managing reservations, checking guests in and out, and addressing any guest inquiries or issues, all while promoting the hotel's amenities and local attractions.
Responsibilities
- Make future reservations and check guests in and out using property management system.
- Inform guests of all on-site amenities and any relevant information on the hotel and the local area.
- Handle and resolve guest issues.
- Communicate with guests to understand their individual needs and to provide them with the best service possible.
Requirements
- Hospitality experience
- Customer service skills
- Front desk experience
- Strong communication skills
- Hotel experience (1 year preferred)
Benefits
- Health insurance
- Dental insurance
- 401(k)
- Paid time off
- Vision insurance
- Employee discount
- Flexible schedule
