Lowe's - Tiffin, OH

posted 13 days ago

Full-time - Entry Level
Tiffin, OH
Building Material and Garden Equipment and Supplies Dealers

About the position

The Head Cashier at Lowe's is responsible for overseeing the checkout area, ensuring excellent customer service, and supervising the cashiers. This role involves engaging with customers, processing transactions, and training staff while maintaining a clean and safe work environment.

Responsibilities

  • Monitor and assist customers at multiple self-checkout registers simultaneously.
  • Proactively greet and engage with customers to recommend products and services.
  • Provide SMART customer service by understanding customer needs and assisting with merchandise.
  • Use a cash register to process sales transactions, returns, and refunds according to company guidelines.
  • Coach, develop, and provide feedback to associates in the Front End Team.
  • Inspect returned merchandise for damages and ensure proper handling of products.
  • Maintain cleanliness and organization of the store and working areas.
  • Detect signs of shoplifting and communicate security risks to management.

Requirements

  • Less than 1 year of experience using a computer for information management.
  • 1 to 2 years of retail experience as a cashier.
  • Ability to lift items weighing up to 15 pounds with or without accommodation.

Nice-to-haves

  • High school diploma or equivalent.
  • 1 to 2 years of experience identifying and selling products based on customer needs.
  • 1 to 2 years of experience as a head cashier.
  • 1 to 2 years of supervisory experience in any field.

Benefits

  • Health insurance
  • 401k
  • Paid holidays
  • Employee discount programs
  • Professional development opportunities
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