Full Time Customer Service Delivery Driver Frederick

About the position

As a brand ambassador for Harris Teeter, you will provide excellent customer service while delivering customer orders to their homes. You will drive a company delivery vehicle, demonstrating safe and efficient driving behavior in accordance with Harris Teeter's driving standards. This role requires you to embody the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Provide excellent customer service while delivering orders to the customer
• Act as a brand ambassador when discussing Harris Teeter's Seamless Experience and delivery process with customers
• Ensure a high degree of professionalism and personal presentation when interacting with customers
• Drive a company vehicle safely and in accordance to Harris Teeter's driving standards
• Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur
• Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Harris Teeter delivery standards
• Control and maintain an accurate record of customer deliveries
• Assist fellow drivers that may encounter difficulties while out delivering
• Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures to follow food health and safety regulations
• Handle product safely and in accordance with food safety guidelines; record any serious breakages or contamination issues and report to supervisor
• Complete pre-inspections check of company vehicle before use and report any defects to supervisor
• Operate company provided technology devices for mapping and customer interaction
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Requirements

• Must be at least 21 years old
• Valid driver's license
• Must have a good driving record
• Ability to operate a delivery van and handheld tablet device
• Excellent communication and customer service skills

Nice-to-haves

• High School Diploma or GED
• Any customer service experience
• Any delivery driver experience

Benefits

• Eligible for group benefit plans upon completion of applicable waiting periods
• Pay range between $20.20/hour and $21.20/hour based on experience and skill sets