Westrock Coffee - Conway, AR

posted 3 days ago

Full-time - Entry Level
Conway, AR
Food Manufacturing

About the position

The FSQA Technician I will perform quality control checks on raw materials, in-line process, and finished products during the production cycle to ensure items meet food safety standards, quality standards, and safety regulations. The technician will also verify process parameters, including temperature checks, metal detector checks, flow rate, and may require sensory evaluations. The technician may be required to operate, calibrate, and maintain laboratory instruments. The technician will verify inline quality checks by the production team members as well as production records. The FSQA Technician I will report to the FSQA Supervisor of the respective area.

Responsibilities

  • Perform inspections real-time on all types of packaging to ensure every product is produced within required parameters.
  • Perform inspections throughout the process to ensure quality standards and evaluate work performed by production and QA techs.
  • Assure all products meet specification requirements and follow FSMA and Global Food Safety guidelines to ensure the finished product meets food safety and quality requirements.
  • Perform quality checks (vacuum, headspace, temperature, sensory, can seam measurements, color, weights, packaging date codes, packaging integrity, etc.) of product startups and ongoing basis during production.
  • Record and document inspection results and compare to expected results to identify record quality failures to be corrected.
  • Input accurate results from testing into a quality database and complete all required documentation of laboratory samples and testing results.
  • Identify and segregate nonconforming goods for proper disposition and notify QA Supervisor, manager, and director of FSQA.
  • Check that raw materials or components involved in the production process are of suitable quality.
  • Visually inspect finished product containers.
  • Conduct relevant testing of products on hold and rework as assigned.
  • Assist with the investigation of customer complaints and quality reports by collecting, analyzing, and summarizing data.
  • Perform general daily housekeeping in work area to maintain a quality/safe working environment.
  • Collect, organize, and set up product samples for sensory evaluation.
  • Calibrate and maintain lab equipment as a laboratory technician.
  • Follow all policies, procedures, standards, safety, and GMP requirements.
  • Contribute to team efforts by accomplishing related tasks as needed and performing other duties as requested by management.

Requirements

  • High school diploma or equivalent required.
  • Experience in a quality control or food safety role preferred.
  • Knowledge of food safety standards and regulations.
  • Ability to operate laboratory instruments and perform calibrations.
  • Strong attention to detail and ability to document results accurately.
  • Good communication skills and ability to work in a team environment.

Nice-to-haves

  • Experience with FSMA and Global Food Safety guidelines.
  • Familiarity with sensory evaluation techniques.
  • Previous experience in a food manufacturing environment.
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