Carolina Family Health Centers - Elm City, NC
posted 15 days ago
Carolina Family Health Centers, Inc. provides accessible and affordable health care with excellence...where patients come first. Regardless of an individual's ability to pay or their insurance status, we believe that EVERYONE deserves access to quality health care. As a nonprofit, federally qualified health center (FQHC), we strive to meet the needs of our community and breakdown barriers that prevent individuals from seeking health care. Our service offering includes primary medical care, behavioral health, pharmacy and dental services in an integrated model that provides a comprehensive approach to care for our patients. The Front Office Supervisor - Medical manages the daily operations and staff for front office activities for the medical department at Harvest Family Health Center in Elm City, NC. These activities include greeting patients upon arrival, patient registration for appointments, scheduling future appointments, completing the check-out process, appointment management, and managing telephone call volume. This position ensures a positive patient experience and resolves patients' complaints, addresses concerns, and any barriers to care. The Front Office Supervisor - Medical manages all matters of employment of the front office staff, including attendance, corrective action, and performance management. This position reports to the Chief Operating Officer.