Front Office Manager

Movement For Life Physical Therapy • Candler, NC

10d • Onsite

About The Position

This is a full-time Front Office Manager position in a private outpatient physical therapy clinic. The clinic is part of a family of forward-thinking physical therapy clinics across multiple states, with a shared belief in the importance of movement for a happier and healthier life. The company is employee-owned and has received the APTA’s Jayne L. Snyder Private Practice of the Year Award. They aim to support physicians in their communities and are actively involved in local causes and events.

Requirements

• Graduation from high school or GED equivalent with specialized course work in general office practices.
• Computer literate in Microsoft office suite, Google mail, EMR system experience
• Type minimum of 40WPM

Responsibilities

• Answer multiple phone lines to schedule patient appointments
• Greet patients upon entry to the clinic
• Distribute/explain/review all new patient information
• Manage scheduling of staff and ensure staff completes tasks
• Process incoming and outgoing mail, email and faxes
• Process and forward billing documents to the billing department
• Obtain necessary authorizations and verify insurance
• Obtain and monitor patient referrals and visits
• Responsible for maintaining optimal patient flow
• Maintain filing of various documents such as billing records and charts
• Correspond with patients regarding insurance info and co-pays so patients have a clear understanding of how their insurance works
• Assist directors and management with miscellaneous tasks and projects
• Maintain HIPAA compliance at all times
• Responsible for maintaining and ordering the necessary office supplies for clinic
• Be able to lift 25-50 pounds
• Additional tasks as may be required from time to time

Benefits

• Medical, dental, and vision are offered to eligible full-time employees. We cover $325/month of the cost.
• Start with 3 weeks PTO/year & 4 weeks after a couple years, as well as holidays.
• Retirement options that include 401(k), Profit Sharing and Employee Stock Ownership program
• All eligible employees are enrolled in an employer-paid life insurance policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED