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Millennium Physician Group - Naples, FL
posted about 2 months ago
Full-time
Naples, FL
Ambulatory Health Care Services
About the position
The Front Office Associate plays a crucial role in providing exceptional healthcare services at Millennium Physician Group. This position involves managing patient appointments, ensuring efficient check-in processes, and maintaining accurate records in a fast-paced medical environment. The associate will be the first point of contact for patients, creating a welcoming atmosphere and supporting the medical staff in delivering organized care.
Responsibilities
- Greet patients with a friendly demeanor
- Assist with check-in procedures
- Maintain accurate patient records
- Coordinate with medical staff to schedule appointments and efficiently manage changes or cancellations
- Maintain and organize the electronic appointment system
- Adhere to privacy regulations such as HIPAA
- Actively participate in team meetings, share insight and provide support to colleagues when needed
Requirements
- High School Diploma or equivalent
- Knowledge of medical terminology
- Proficient in using computer systems and electronic health records and systems (EHR/EMR)
- Familiar with scheduling software, billing systems, and basic data entry skills
- The ability to frequently lift or move up to 10 pounds and occasionally lift or move up to 25 pounds
Nice-to-haves
- 6 months-1 year related experience
- Experience working with Athena software
- Bilingual
Benefits
- Tools to do your job successfully
- Team atmosphere that empowers you to seek better ways to deliver care
- Opportunities for personal growth in the role
