Front Office Assistant
About The Position
At Moberly Family Dentistry, we’ve been proud to serve our community for more than 30 years with a blend of advanced dentistry and personalized care. As one of the most trusted clinics in the Moberly area, we’ve built our reputation on a simple philosophy: combine innovative technology with old-fashioned values. Our practice provides comprehensive services in general, cosmetic, and orthodontic dentistry, all delivered in a clean, modern, and welcoming environment. Patients of all ages count on us for gentle, compassionate care—and that experience starts with the dedication and expertise of our team. Working at Moberly Family Dentistry means joining a staff that values collaboration, growth, and fun. Our team members bring years of experience, energy, and enthusiasm to everything they do, creating a workplace where comfort and professionalism go hand in hand. If you’re looking for a career where your skills matter, your contributions are appreciated, and you can make a real impact in the community, you’ll find it here. Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care.
Requirements
- Customer service experience
Nice To Haves
- Dental office experienced
Responsibilities
- Build and maintain productive schedules for our doctors and hygienists
- Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
- Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
- Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
- Assist patients with understanding their treatment plan and increase dental case acceptance
- Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
- Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Benefits
- Paid Holidays and Paid Time Off (PTO)
- 401(k) Retirement Plan
- Health and Vision Insurance
- Employer-Paid Dental Insurance, Life Insurance, Care.com Membership & Employee Assistance Program
- Supplemental Coverage (Disability, Critical Illness, Accident)
- Paid Scrub Allowance
- Career Growth and Development Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
