Front Office Assistant

Gen4 Dental•Tempe, AZ

21d•$20 - $24•Onsite

About The Position

Front Office Assistant is responsible for being the first and last impression to patients, playing an essential role in helping the operations of the office run smoothly and delivering best in class patient care. The role involves building and maintaining productive schedules, verifying insurance, completing pre-authorizations, coordinating financial agreements, assisting patients with understanding treatment plans, managing patient check-in and records, and ensuring efficient office operations. Tempe Smiles Family Dental is a full-service dental office offering a wide range of comprehensive dental services including family dentistry, cosmetic dentistry, and restorative dentistry. They are committed to using modern technology and contemporary clinical techniques to provide comfortable and efficient treatment.

Requirements

1-year Dental office experienced (Required)

Responsibilities

Build and maintain productive schedules for our doctors and hygienists
Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
Assist patients with understanding their treatment plan and increase dental case acceptance
Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary