TRI STATE SPAY NEUTER CLINIC PC - Murphy, NC

posted about 2 months ago

Full-time - Entry Level
Onsite - Murphy, NC
11-50 employees

About the position

The Front Office Assistant at Tri-State Veterinary Clinic & Tri-State Spay/Neuter Clinic is a full-time role focused on providing exceptional customer service in a fast-paced veterinary environment. The position involves various administrative tasks, including answering phones, scheduling appointments, and managing paperwork, while fostering a positive and engaging workplace culture. The clinic values growth and education, offering opportunities for career advancement within the organization.

Responsibilities

  • Answer phones and assist clients with inquiries.
  • Check clients in and out of the clinic.
  • Schedule appointments for veterinary services.
  • Sell products and services to clients.
  • Make appointment reminder calls to clients.
  • File records and manage paperwork efficiently.
  • Handle customer service issues and difficult situations with professionalism.

Requirements

  • Strong customer service skills and a positive attitude.
  • Ability to multitask and thrive in a fast-paced environment.
  • Basic computer skills and phone etiquette.
  • Willingness to learn and adapt quickly.

Nice-to-haves

  • Previous experience in a customer service role is a plus, but not required.

Benefits

  • 4-day work week (Tuesday to Friday) with weekends and Mondays off.
  • Employee pricing for treatment of personal pets.
  • Employee discounts at Logan's Run Thrift Store and Warehouse.
  • Company-sponsored events and activities.
  • Free snacks, candies, and beverages provided for the team.
  • Lunch provided by the company on Thursdays.
  • Opportunities for career growth and advancement through training programs.
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