Front End Service Team Trainer
$35,360 - $54,080/Yr
Walmart - Marion, AR
posted about 1 month ago
Full-time - Entry Level
Marion, AR
10,001+ employees
General Merchandise Retailers
About the position
The Front End Service Team Trainer at Walmart is responsible for ensuring compliance and delivering exceptional customer service. This role involves training associates to effectively handle customer interactions, process transactions, and manage returns and refunds, all while maintaining a positive shopping experience for customers.
Responsibilities
- Train front end service associates on compliance and customer service best practices.
- Assist customers with questions and needs, ensuring a positive shopping experience.
- Process returns and refunds accurately and efficiently.
- Carry out financial transactions and maintain cash handling procedures.
- Stand for long periods while assisting customers and training staff.
Requirements
- High school diploma or equivalent.
- Experience in customer service or retail environment.
- Strong communication and interpersonal skills.
- Ability to stand for long periods and handle physical demands of the job.
Nice-to-haves
- Previous experience in a training or supervisory role.
- Familiarity with Walmart's policies and procedures.
Benefits
- 401(k)
- Dental insurance
- Disability insurance
- Family leave
- Health insurance
- Life insurance
- Military leave
- Paid time off (PTO)
- Short-term and long-term disability
- Company discounts
- Adoption and surrogacy expense reimbursement
- Education benefits through Live Better U program
